Add human expertise. Earn lasting trust.
Credibility you can prove, powered by verified experts, delivered at scale. CertREV connects brands and credentialed reviewers to certify content accuracy, compliance, and trustworthiness in one transparent workflow.
1) Overview
These Terms of Service (“Terms”) form an agreement between you and CertREV (“CertREV,” “we,” “us”). They govern your access to and use of the website, applications, and services that connect brands with credential‑verified experts for content review and attribution (the “CertREV Platform” or “Services”). If you use the Services on behalf of an entity, you confirm you are authorized to bind that entity, and “you” includes that entity.
2) Members and Roles
Brand: a company or publisher that submits drafts for expert review.
Expert Reviewer: a licensed or certified professional who performs a structured accuracy, citation, compliance, and clarity pass, then approves content for attribution. Experts are vetted and re‑verified on a schedule.
Referral/Agency Partner: a third party that sources brands for CertREV under a separate partner agreement. (Partner terms are separate and control that program.)
3) Access and Use
3.1 Access. Brands register, pick a credit bundle, and upload drafts. CertREV matches to a vetted, conflict‑free reviewer who completes the Compliance Checklist and returns tracked changes or structured edit notes. We then finalize, insert the reviewer’s signature block, and hash the approved version to our ledger.
3.2 Profiles and Attribution. We display visible, credentialed reviewer bylines and credential metadata with the approved content to strengthen trust signals.
3.3 Typical Timing. Standard turnaround is usually 48–72 hours per accepted article; timing depends on scope and availability.
4) Brand Submission Requirements
By using the Platform, Brands agree to:Submit a near‑final Google Doc with edit access, full length, and strategy notes; provide reputable citations; include required disclaimers; and ensure rights to any images. One review cycle is included. Do not submit placeholder text, AI dumps needing heavy rewrite, unlinked claims, locked files, or PHI. Accept that reviewers perform structured, light editorial and compliance checks; they do not ghostwrite or overhaul drafts. Major changes require resubmission and new credits.
5) Expert Reviewer Rules
Experts agree to:Maintain current licensure or certification, pass identity and sanctions checks, and sign independent‑contractor and conflict‑of‑interest agreements. Complete the Compliance Checklist (accuracy, citations, regulatory language, conflicts), share a short relevant perspective, and return the draft within the assignment window. Approve only when standards are met; otherwise provide structured edit notes. Anonymity is not permitted; attribution is required. Maintain a ≥4.0 average rating.
6) Attribution, Marketing Claims, and Re‑use
6.1 Attribution Rights. After approval, Brands receive a perpetual, non‑exclusive right to display the reviewer’s name, credential, headshot, and short bio on the specific reviewed asset and, if applicable, a contributors page. Product advertising or broader endorsements require separate consent.
6.2 Approved Language. You may state “Reviewed by [Name], [Credential] via CertREV.” Do not imply endorsement or ongoing affiliation unless expressly agreed.
6.3 Post‑Edit Rule. If you change content after approval, you must remove the reviewer’s attribution and CertREV badge unless you resubmit for re‑review.
6.4 Exclusivity. CertREV endeavors to avoid assigning the same reviewer to direct competitors for a cooling‑off period where feasible, but exclusivity is not guaranteed unless explicitly contracted.
7) Pricing, Credits, and Billing
7.1 Credit System. Reviews consume credits by reviewer tier. Bundles are billed monthly; add‑on credits are available. Per‑credit rates scale with volume. Credits roll over for 90 days. No long‑term commitment.
7.2 Examples. Published bundle examples show tiered monthly credits and volume pricing. These examples are illustrative and may change; your order page controls.
7.3 Billing. Billed to a card via Stripe; upgrades take effect immediately; downgrades at the next cycle. No refunds for unused credits; rollover applies as stated.
7.4 Reviewer Payments. Experts are paid a fixed amount per assignment via ACH/PayPal within 14 days of final approval.
8) Monitoring and Enforcement
We may monitor activity and submissions, but we do not guarantee continuous oversight. We may remove content, suspend accounts, or decline work that violates these Terms or presents compliance risk. Hashes and timestamps create an audit trail for approved versions
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9) Restrictions
You will not:Misuse, copy, or scrape the Platform; introduce malware; bypass access controls; or use bots.Submit plagiarized content or unlicensed assets; misrepresent identity or credentials; or disclose confidential information.
10) Intellectual Property
10.1 Your Content. You retain ownership of content you submit. You grant CertREV a worldwide, royalty‑free license to host, process, transmit, display, and create operational derivatives to provide the Services and generate audit artifacts.
10.2 Expert Likeness. Experts grant CertREV the right to provide Brands the attribution license described in §6.1 and to display reviewer identity on approved assets; no product ads without separate consent.
10.3 Platform IP. The Platform, badges, schemas, and related materials are owned by CertREV. Visible trust badges and credential metadata are part of the service deliverable.
10.4 Usage Data and Feedback. We may collect and use aggregated usage data and non‑confidential feedback to improve the Services.
11) Compliance and Disclaimers
11.1 No Professional Advice. CertREV facilitates expert review. We do not provide medical, legal, or financial advice. Reviewers validate content against checklists; Brands remain the publisher of record.
11.2 Required Disclaimers. Brands must include applicable legal disclaimers (e.g., “Not medical advice”). Reviewers verify presence but do not supply your legal text.
11.3 Safety and Quality. Reviewers complete structured checks for accuracy, evidence, and regulatory language. If a draft fails, they return edit notes instead of signing.
12) Term; Suspension; Termination
Monthly memberships auto‑renew until canceled. We may suspend or terminate access for violations or risk. Upon termination, operational licenses end, but Brand attribution rights on already approved assets remain subject to §6 and §6.3.
13) Warranties and Limitation of Liability
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DO NOT WARRANT RANKINGS, PUBLICATION, OR RESULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CERTREV’S TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12‑MONTH PERIOD WILL NOT EXCEED THE AMOUNTS YOU PAID TO CERTREV FOR THE SERVICES IN THAT PERIOD; WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
14) Copyright Claims (DMCA)
If you believe content on the Platform infringes your rights, send a notice containing the elements of 17 U.S.C. §512(c)(3) to support@certrev.com with subject “DMCA Notice.” We may remove or disable access to the material and notify the submitter. Counter‑notices must follow §512(g).
15) Privacy
Use of the Services is subject to CertREV’s Privacy Policy. If you are outside the U.S., you consent to processing in the U.S.
16) Indemnification
You will defend and indemnify CertREV and its personnel from third‑party claims arising from your content, your use of the Services, or your violation of these Terms.
17) Communications
We may contact you at the email tied to your account about your use of the Services and updates to these Terms. Support: support@certrev.com.
18) Miscellaneous
These Terms are the entire agreement for the Services. We may update them by posting a revised version; continued use means acceptance. If any part is unenforceable, the rest remains in effect. Governing law and venue: insert preferred state and venue. Parties waive class actions and agree to personal jurisdiction there.
Appendix A — Brand Submission Checklist (Binding Rules Summary)
Near‑final Google Doc with edit access; full word count; reputable citations; required disclaimers; image rights; one review cycle; no PHI; no locked files; no ghostwriting requests.
Appendix B — Expert Review Scope (Binding Rules Summary)
Complete Compliance Checklist; verify facts, sources, and disclaimers; add short relevant professional perspective; approve only when standards are met; no endorsements; attribution required; payment within 14 days of final approval.
Appendix C — Credit Program (Binding Rules Summary)
Credit‑based reviews by tier; monthly bundles; add‑ons at bundle rate; 90‑day rollover; billed via Stripe; examples of bundles are illustrative and may change.